Preventing and responding to work-related violence — recognising warning signs, de-escalation, lone-worker safety and post-incident support.
Enrol and start straight away · assessment & instant e-certificate included
Work-related violence is one of the most serious and under-reported health and safety risks facing people who deal with the public. Every year, hundreds of thousands of workers in Britain experience threats, verbal abuse or physical assault while simply doing their jobs. Nurses, paramedics, shop workers, bus and train staff, security officers, council and benefits staff, social workers, traffic an.
The course covers the scale of the problem and who is most at risk, the employer's legal duty under the HSW Act, common causes and triggers, de-escalation and disengagement techniques, lone-worker controls, reporting and recording, and the post-incident support — including trauma response — that protects staff wellbeing.
Bundle & save: pay for 2, get 3 — your 3rd course is free
It costs £9.00 — a one-off payment with no subscription. The price includes the online course, the assessment, and your certificate.
Yes. It is independently accredited by Assured CPD. Your certificate carries a unique ID and QR code that an employer or inspector can verify online at nexiscpd.co.uk/verify.
You study online at your own pace, then take a multiple-choice assessment with an 80% pass mark. As soon as you pass, your Assured CPD certificate is emailed to you and available to download instantly.
This certificate has no legal expiry; in line with UK best practice the certificate shows a recommended renewal date, typically every 3 years for this course.
Yes — the course is 100% online and works on any device. You get 12 months of access to the course materials from the date of purchase.
Enrol and begin straight away. Pass the assessment and your Assured CPD certificate is emailed instantly.